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Our Terms & Conditions
Welcome to Katia’s Kloset! By placing an order through our website, you agree to the following terms and conditions. Please review them carefully before completing your purchase.
1. Orders and Payment
1.1 All orders placed through Katia’s Kloset are subject to product availability. In case a product is unavailable, we will notify you and provide options for substitution, backorder, or cancellation.
1.2 Payment must be completed at the time of checkout using the accepted payment methods listed on our website.
1.3 Prices displayed on our website are in USD and exclude applicable taxes and shipping fees, which will be calculated at checkout.
2. Shipping and Delivery
2.1 We aim to process and ship all orders within 2-3 business days. Delivery times may vary depending on your location and shipping method selected.
2.2 Katia’s Kloset is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
2.3 Customers are responsible for providing accurate shipping information. Incorrect addresses may result in additional charges or delayed delivery.
3. Returns and Exchanges
3.1 We accept returns and exchanges within 7 days of delivery for unworn, unwashed, and undamaged items with original tags intact.
3.2 To initiate a return or exchange, please contact us at contact@shopkatiaskloset.com with your order details.
3.3 Shipping costs for returns or exchanges are the responsibility of the customer unless the item received was incorrect or defective.
4. Refunds
4.1 Refunds will be issued to the original payment method once the returned item has been inspected and approved. Please allow 7-10 business days for the refund to process.
4.2 Katia’s Kloset reserves the right to deny refunds for items that do not meet our return criteria.
5. Promotions and Discounts
5.1 Promotional codes and discounts are subject to the terms outlined in the specific promotion. Discounts cannot be combined or applied to past orders.
5.2 Katia’s Kloset reserves the right to modify or cancel promotions at any time without notice.
6. Limitation of Liability
6.1 Katia’s Kloset is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
6.2 We strive to ensure accurate product descriptions and images, but slight variations in color or fit may occur.
7. Privacy Policy
7.1 By placing an order, you agree to our collection and use of your personal information as outlined in our Privacy Policy https://shopkatiaskloset.com/privacy-policy-2/
8. Governing Law
8.1 These terms and conditions are governed by the laws of Texas.
9. Contact Us
For any questions regarding your order, please contact us at contact@shopkatiaskloset.com
By completing your purchase, you confirm that you have read, understood, and agreed to these terms and conditions.
Thank you for shopping with Katia’s Kloset!